Privacy policy

Last update: October 31, 2025

1. Data controller

The data controller for personal data collected on the website www.flaugergues.com is:

[Name of entity or natural person]

Address: [adresse]

Email: rgpd@flaugergues.com

SIRET / identification: [if applicable]

2. Data collected

We may collect and process the following categories of personal data:

Contact details: last name, first name, email address, telephone number (if provided).
Connection and browsing data: IP address, cookies, pages viewed, technical identifiers.
Information related to exchanges with customer service or during registration (newsletter, forms).

3. Purposes of processing and legal bases

The main purposes are:

Sending newsletters, commercial information, and invitations—legal basis: consent (Article 6.1.a GDPR).
Management of contact requests and customer relations—legal basis: performance of a service or legitimate interest (Article 6.1.b/6.1.f GDPR).
Website improvement, security, and fraud prevention—legal basis: legitimate interest.

4. Retention period

Data is retained for the following periods:

Browsing data (logs, technical cookies): period in accordance with regulations and recommendations of the CNIL (e.g., technical cookies for the necessary period, marketing cookies according to consent and for a maximum of 13 months after the last consent).
Contacts and newsletters: retained as long as consent is maintained or until unsubscribing; in the event of unsubscribing, limited retention for evidence and legal obligations (e.g., 3 years) if necessary.
Customer/contract data: applicable legal duration depending on the nature (e.g., 5 years for billing/commercial obligations if applicable).

5. Data recipients

Data may be communicated to authorized internal departments and technical service providers (hosting, emailing tools, third-party service providers). These service providers act as subcontractors and are required to respect data confidentiality and security.

6. Transfers outside the European Union

If data transfers to countries outside the EU/EEA are necessary, they are governed by mechanisms that comply with the GDPR (standard contractual clauses, adequacy decisions, etc.). For any information on transfers, please contact rgpd@flaugergues.com.

7. Security

We implement appropriate technical and organizational measures to protect data (encryption protocols, restricted access, backups, access controls). Despite these measures, no system is completely foolproof: however, we are committed to notifying incidents in accordance with the GDPR.

8. Individual rights

In accordance with the GDPR, you have the following rights:

Right of access: obtain confirmation that data concerning you is being processed and request disclosure of that data.
Right to rectification: request the correction of inaccurate or incomplete data.
Right to erasure (right to be forgotten) in cases provided for by law.
Right to restriction of processing.
Right to object, in particular to processing for commercial prospecting.
Right to data portability where processing is based on consent or the performance of a contract and is based on automated processing.

To exercise your rights, send your request to: rgpd@flaugergues.com. Please include your name, the email address concerned, and, if possible, a copy of proof of identity. We will respond within the legal timeframe (one month, extendable to two months depending on complexity).

9. Unsubscribe/withdraw consent (newsletters and mailing lists)

You can unsubscribe at any time:

By clicking on the unsubscribe link in each email sent.
By sending a request to rgpd@flaugergues.com indicating the email address to be unsubscribed.

Withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal.

10. Cookies and trackers

The site uses cookies and other trackers to ensure its functioning, measure audience and improve user experience. During your first visit, an information banner allows you to accept or refuse certain cookies. You can manage your preferences via your browser settings or the site’s cookie management tool.

11. Details on consent and minors

Consent for the purposes mentioned is freely given, specific, informed, and unambiguous. The site does not knowingly collect personal data from minors without the required parental consent. If you are a parent and find that data from a minor has been collected without consent, please contact us at rgpd@flaugergues.com.

12. Complaints

If you feel that your rights have not been respected, you can lodge a complaint with the competent supervisory authority: the CNIL (Commission Nationale de l’Informatique et des Libertés) — website: www.cnil.fr.

13. Changes to the policy

We reserve the right to modify this privacy policy. Any changes will be posted on this page with the date of the update.

Contact

If you have any questions or wish to exercise your rights, please contact: rgpd@flaugergues.com.